Data Privacy Policy

This Privacy Policy explains how JeetBuzz collects, uses and protects your personal information when you use our online casino and sportsbook services in the United Kingdom. We take your privacy seriously and aim to be clear about what we hold, why we hold it and the choices you have about your data.

Types of data we collect

Personal data

When you create an account we collect personal details such as your full name, date of birth, email address, mobile number and postal address. We also collect identity documents and verification information where required to comply with our account security and withdrawal checks.

Technical and device data

We automatically gather technical information about the device and browser you use, IP address, operating system, login timestamps and cookie identifiers. This helps us keep the service secure and working correctly on desktop and mobile.

Transactional and activity data

We record transactional details including deposits, withdrawals, bets, game activity and payment method information. We may also keep records of customer support interactions and any responsible gambling tools you use.

How we use your information

We use your data to provide and improve our services, process payments, verify your identity, investigate suspicious activity and help manage disputes. Your information is also used to communicate account updates, security alerts and service notices. Where you have given consent, we may use data to send marketing messages about promotions and offers. You can withdraw your consent for marketing at any time.

Data protection and storage

We take reasonable technical and organisational steps to protect personal information from unauthorised access, loss or alteration. Data is stored on secure servers and access is restricted to staff and service providers who need it to perform their roles. We retain personal information for as long as is necessary to provide our services, to meet legal obligations or to resolve disputes.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, enable core site functions and measure site performance. Some cookies are essential for account security and payment processes, while others help with analytics and personalised content. You can manage cookie settings through your browser or via the cookie control on our website.

Sharing information with third parties

We may share data with third parties who provide services on our behalf, including payment processors, identity verification providers, analytics companies and fraud prevention partners. We do not sell your personal information to third parties. Where required by law or to protect the safety of users, we may disclose information to law enforcement or regulatory bodies.

Your rights and choices

You have rights under UK data protection law, including the right to access the personal data we hold about you, to request correction of inaccurate information and to request deletion in certain circumstances. You can also object to or restrict processing and withdraw consent for marketing communications.

Access, correction and deletion

To request access, correction or deletion of your data, contact our Data Protection team at [email protected]. We will respond to requests in accordance with applicable law and may ask for proof of identity before fulfilling a request.

Privacy policy updates

We may update this Privacy Policy from time to time. Any significant changes will be posted on our site and, where appropriate, notified to you directly. Please check this page periodically to stay informed about how we handle your information.