User Terms and Conditions
This page sets out the terms and conditions that govern your use of JeetBuzz’s online casino and sportsbook services for customers in the United Kingdom. It explains the relationship between you and us, including your responsibilities as an account holder and the basic rules that apply when you use our platform. By registering or using our services you accept these terms and any other documents expressly referred to here.
Account responsibilities
You are responsible for keeping your account details secure and up to date. Only one account is permitted per person unless we agree otherwise. You must not allow another person to use your account and you must not register or operate accounts for other people. If you suspect unauthorised access or loss of your login details you should notify us immediately through the available support channels.
Eligibility requirements
To open an account you must be at least 18 years old and legally permitted to gamble in your jurisdiction. By creating an account you confirm that all personal details you provide are true and accurate. We may refuse registration or close accounts where eligibility is not met or cannot be verified.
Verification and account limits
We carry out identity, age and source of funds checks where necessary to meet our safety and anti-fraud obligations. You may be required to provide a copy of ID, proof of address or supporting documentation before deposits, withdrawals or changes to limits are processed. We may apply transaction and withdrawal limits and will share any applicable limits in your account settings.
Acceptable platform use
Customers must not use the site for fraudulent, abusive or unlawful activity. Prohibited behaviour includes collusion, bonus abuse, chargebacks, using VPNs to obscure location, and attempts to manipulate games or markets. We reserve the right to withhold funds, suspend play or close accounts where a breach is suspected or detected.
General bonus and promotion rules
Promotions and welcome bonuses are subject to specific terms which are published with each offer. Bonus balances may carry wagering requirements, game restrictions and maximum bet rules. Bonus funds are not withdrawable until all applicable requirements have been met. We may cancel, vary or withdraw promotions at our discretion where necessary to protect the integrity of offers or to comply with legal obligations.
Deposits and withdrawals
Payments must be made from an account in your name. We accept a range of payment methods and will display available options in your cashier. Deposits are usually applied instantly; withdrawals are processed after verification and may be subject to additional checks. In some cases larger withdrawals may be split or delayed pending further documentation. Any banking or currency conversion fees imposed by third parties are your responsibility.
Dispute resolution
If you have a complaint please contact our support team so we can investigate. We aim to respond promptly and to resolve disputes amicably. If we cannot reach agreement you may choose to pursue independent mediation or any legal remedies available to you under UK law.
Updates to these terms and conditions
We may update these terms from time to time. Material changes will be published on the site and where appropriate communicated via your account. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not accept the revised terms you should stop using the service and close your account.